About Me

A few words about me

Job Title

Product Manager

Name

Austin Schaumberg

Sex

Male

WHAT I CAN DO FOR YOU

WHAT I DO.

My educational background is primary rooted in product development, computer science and information technology.

WHY CHOOSE ME.

I am a highly technical, analytical and enthusiastic self-starter and a quick learner.

MY MISSION.

Create the best products possible by learning about the ins and outs of the relevant industry through vigorous research, planning and development.

My Education

2020

Professional Certificate

Product Management

GENERAL ASSEMBLY - BOSTON, MA

Course work: Product Development Frameworks, Product Vison, Epics and User Strories, Process Optimization, OKRs, Customer Research, Persona Development, Market Research, Competitive Research, Collaborating with UX, Roadmapping, Affinity Mapping

2016-2017

Professional Capstone Certificate

Computer Science

UNIVERSITY OF WISCONSIN - MADISON

Course work: Algorithms, Artificial Intellegence and Machine Learning, Mobile Application Development, Computational Photography, Typographic Design, Human Computer Interaction, Data Structures

2009-2013

Bachelor of Science

Management Information Systems

BRADLEY UNIVERSITY

Course Work: Project Management, Business Systems Analysis and Design, Business Data Communicaitons, Database Management and Administartion, Implementing Computer Systems, Strategic Mangement and Business Policy, Operations Managment, Game Theory, HCI & Usability Testing, Accounting



My Experience

2019-2021

Building Engines

Product Manager

  • Established repeatable processes for educating partners about API capabilities, stewarding them through the integration process.

  • Responsible for design, development and implementaiton of financial system integrations.

  • Collaborated with our Partnership teams, ensuring our capabilities support new partnership integrations and are easy to test and use.

  • Understood the needs of the customer base developing strategies to maximize the benefits of our integrations and partnerships.

  • Was the subject matter expert for Building Engines’ API library and integration capabilities.

  • Initiated and delivered internal training materials and programs to enable Building Engines' Sales and Customer Success teams to understand their solutions.

  • Managed and influenced multiple Agile development teams to ensure success of API integrations on multiple product and platforms.

  • Uncovered and identified patterns of requirements across many customers and translate into product needs.

  • Managed and influence Agile software development team(s) to deliver new SaaS property management product offerings

  • Owned the triage process, feature backlog prioritization and execution for releases.

  • Combined market research, user research, sales feedback, and product marketing initiatives into actionable product features working with engineers, designers, customers and other stakeholders.

  • Reported on status of releases as well as ongoing product success metrics

  • Communicated strong value cases to sales, marketing and customers.

  • Defined positioning, sales targeting and collaborate with sales to provide new product forecasts.

  • Built deep industry knowledge and incorporated external market data into products.

2017-2019

AwareManager / Building Engines

Implementation Project Manager

  • Primarily serviced large strategic accounts such as: One World Trade Center, 3 World Trade Center, 55 Water Street, One Bryant Park, Hudson Yards and many other buildings across our clients' New York and Boston portfolios.

  • Carried out a product ownership role throughout the AwareManager/Building Engines acquisition.

  • Intermediary between clients, customer support, product and engineering teams.

  • Became an expert in all products and provided the full onboarding from contract signing to go-live.

  • Implemented the solution using the established implementation methods, when lacking I created new processes and supporting collateral to optimize workflows.

  • Participated in Sales to Service hand-off

  • Established relationships through discovery meetings with customers

  • Followed-up post launch to ensure customer adoption and identify potential risks to adoption.

  • Created project plans to track project times, tasks and development efforts to ensure projects were on plan and on schedule.

  • Trained new and existing customers on the company's products

  • Conducted online training sessions demonstrating features and functionality of the software.

  • Created technical documentation, implementation guides, self-service videos, FAQs and best practice documents.

  • Identified and nurtured key contacts into referenceable contacts.

  • Communicated customer enhancements and support requests to the product team and advocated for timely updates

  • Provided status reporting on projects to key internal/external stakeholders.

2013-2016

Alliant Energy

IT Analyst

  • Company-wide SharePoint system administration.

  • Company-wide Oracle Identity Manager system administration.

  • Established critical review points and quality assurance controls were included in all application development projects.

  • Defined application requirements and participated in workshops, data and process modeling, and prototyping sessions.

  • Collaborated with data/database administration functions to ensure proper design of system databases and appropriate integration with other corporate data. Handled analyzing information and business process flows to integrate new applications with existing applications.

  • Assisted development of cost estimates associated with recommended system development solutions.

  • Affirmed business and technical needs and opportunities were identified and satisfied through design development and implementation efforts.

  • Gathered and analyzed information required for proper technical design, including the identification and evaluation of purchased packaged solutions.

  • Collaborated with data/database administration functions to ensure proper design of system databases and appropriate integration with other corporate data. Handled analyzing information and business process flows to integrate new applications with existing applications.

  • Performed testing for simple and complex in-house systems, helping develop critical measures to test function and system performance improvements.

2013

Bradley University

Project Manager

  • Acted in a leadership capacity for a multidisciplinary team of six business students in a consulting relationship to address the needs of a local business.

  • Created a detailed marketing plan, performed a feasibility and analysis for expansion and researched relocation options.

  • Tasks included: managing the client relationship, task management and scheduling, managing team dynamics, performing a comprehensive industry analysis and producing tangible outcomes for the client.

2012-2014

Internships.com
& TweetMyJobs

Intern

  • Backed efforts of on-campus outreach and partnerships.

  • Tracked employer outreach and newsletter data using Google Analytics.

  • Conducted research in higher education, internships, job search and career markets.

  • Aided in implementation and support tasks for marketing and web development teams.

  • Supported devising methods to increase user engagement and new users.

  • Facilitated increasing website traffic, user engagement and new user registration.

  • Created extensive Twitter channels, wrote company blog posts and helped develop multimedia content.

  • Aided launching surveys and analyzing results.

Contact Me

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